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Ultimate Solutions To Easily Tackle “Sorry We Need To Verify Your Subscription” Issue

  • Writer: John Mule
    John Mule
  • Oct 6, 2023
  • 2 min read

Sorry We Need To Verify Your Subscription
Sorry We Need To Verify Your Subscription

Sometimes, while installing or updating QuickBooks, subscription issues can occur that can lead to the “Sorry We Need To Verify Your Subscription” message. This scenario can arise on the server or all the workstations and can arise due to some common causes, like 3rd party app obstructions or admin rights issues. If you are getting the QuickBooks verify subscription error, you can follow this article till the end to eliminate the issue once and for all.


You can use the resolution steps given below to address the subscription verification issues with ease. In case these solutions seem difficult to troublesome to perform, you can reach out to our team of QB professionals at 1-855-856-0042 to get direct help with the error.

List of Main Causes and Factors for the QuickBooks Error: Sorry It Looks Like You Need a Subscription to Install QuickBooks Desktop

You might be getting the “Sorry we need to verify your subscription before updating QuickBooks” message due to the common reasons and scenarios given below –

  • The IE settings are not correctly set, and these invalid settings might lead to subscription issues while updating QB.

  • Windows firewall or your anti-virus app is not correctly configured to run the QuickBooks updates, leading to blockages.

  • Your QuickBooks Desktop installation process might be incomplete or faulty, and the installation files might be broken, damaged, missing, or deleted from the PC.

  • The current admin user account might not have adequate privileges, and the account might be damaged while running the updates.

Sorry We Need to Verify Your Subscription Before Installing QuickBooks: Troubleshooting Steps to Eliminate the Issue

If you are getting error: we are sorry it looks like you need a subscription to start using QuickBooks Desktop; you can use the detailed steps given below to resolve the issues –

Step 1 – Install and Import Certificates with Google Chrome as the Default Browser.

You can fix the “we need to verify your QuickBooks subscription” message by installing the certificates in the following manner –

  • Open the ratable.qbdt.intuit.com site and select the Padlock Symbol from the address bar to click on View Certificate.

  • Navigate to the Certification tab and select the Symantec Class 3 Secure Server CA – G4 option to hit the View Certificate button, followed by clicking Install.

  • Wait for the Certificate Import Wizard window, select the Default option to import the certificate, and hit OK.

Step 2 – Reset the IE Settings from the Tools Section from the Advanced Tab

You can rectify the subscription issues by going to the Tools menu of IE and choosing Internet Options to hit the Advanced menu, followed by clicking Reset or Restore Defaults to complete the reset process.

Conclusion

The QuickBooks “Sorry We Need To Verify Your Subscription” message can be fixed by using the detailed solutions given above. In case the solutions seem unsuccessful and the subscription issues aren’t fixed, you can call our QB specialists at 1-855-856-0042 to get professional help with the same.


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