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  • Writer's pictureJohn Mule

Reliable Methods to Address QuickBooks Black and White Screen Issues


QuickBooks Black and White Screen
QuickBooks Black and White Screen

Screen size or resolution problems while running QuickBooks Desktop can impact all the functions. This scenario can lead to QuickBooks black and white screen issues, which can prevent users from running the app and its functions seamlessly. There can be many common reasons, like outdated card drivers or a damaged INI file. You can successfully address the QuickBooks Windows size problem by following the effective guide mentioned in this blog.

Are you unable to follow the troubleshooting steps given below, or are these solutions too time-consuming to perform? If yes, then you can reach out to our QB support experts at 1-855-856-0042 to get immediate assistance with the screen problems in the app.

QuickBooks Desktop Black and White Screen Error: Common Reasons and Possible Triggers

The following main causes and primary factors might be responsible for the QuickBooks Windows 11 display error -

  1. Your QuickBooks Desktop and the program files might not be running correctly, which can cause display problems while running the functions.

  2. The video card drivers might be old or outdated, and the drivers might prevent users from accessing the display in optimal condition.

  3. The Windows theme settings might be incorrect, and the screen settings are not set to the basic theme.

  4. Your Windows screen resolution size might be misconfigured, and the screen size value might be incorrectly set in the PC.

  5. Your QuickBooks might not be correctly registered, and essential registration files, like the INI file, might be damaged or corrupted.

Troubleshooting Methods to Easily Rectify QuickBooks Desktop 2023 Display Issues

"QuickBooks black boxes" error message can be effectively eliminated by using the quick solutions below -

Solution 1 - Re-register QuickBooks Program Files as a Windows Admin by Running the BAT File

You can tackle QB display issues by registering the app and rerunning the BAT file.

  1. Open QuickBooks and go to the Company File location to right-click the BAT File, then choose the Run as Admin button.

  2. Run the file with proper admin rights, and once the file stops running, rerun QuickBooks and perform the registration process by entering the product and license details.

Solution 2 - Activate the Program Problems Feature of the Tool Hub to Mend the Application Damage

Screen issues while running QuickBooks can be fixed by activating the Quick Fix My Program tool from the tool hub utility -

  1. Download the EXE setup file and install the utility by following the on-screen prompts, then access the QuickBooks Tool Hub to run the features.

  2. Select the Program Problems section and choose the Quick Fix My Program Tool option, then initiate the QB application repair process.

  3. Once the tool stops running, rerun QuickBooks Desktop to access the functions and check if the display problems are fixed.

Conclusion

QuickBooks black and white screen issues can be easily terminated by following the detailed guide above. If these solutions seem ineffective in rectifying the display problems, you can call our QB assistants at 1-855-856-0042 to get direct assistance with the error.

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