QuickBooks payroll is a renowned service among small businesses and entrepreneurs. The software helps them with accurate tax calculations and punctual employee payroll after-tax deductions. However, QuickBooks Error 557 can appear while downloading the service updates if there are any issues with the network connection or the software loses its internet access between the updates. On the off chance this similar code comes up in your QBDT while downloading the updates, find out the acute reasons for its development and methods to fix later in this blog.
Feel free to approach a QB support team at 1-855-856-0042 for quick troubleshooting assistance.
Reasons
This error creates problems while downloading or installing payroll updates on your computer. Some possible conditions that act as triggers for the emergence of this connectivity issue are mentioned below-
Connection to the Intuit servers is unstable due to low internet speed on your system.
Your Windows account doesn’t have admin rights, and the software faces trouble connecting to the internet.
QuickBooks is internally glitched and fails to integrate with web services while downloading the payroll update.
Solutions
You’ll not succeed in updating your payroll until this error is eliminated from your QuickBooks. The proper methods to counter the issue are mentioned below-
Solution 1- Check the configuration of TLS and SSL settings on your Windows
Transport Layer Security (TLS) and Secure Sockets Layer (SSL) are two primary protocols employed by Windows to keep your system safe from the threats that enter through the internet. They ensure the data remains authentic during transfer and that no one accesses it without proper authorization. The sender system also encrypts the data transferred over the internet, and malware isn’t allowed to enter. If these settings aren’t set up correctly, they directly affect the internet connection of all the PC applications. You can fix the TLS & SSL Settings using the steps below-
Press Windows+R simultaneously on your keyboard and remove auto-filled data from the search field.
Enter ‘inetcpl.cpl’ and click the Ok option below launch the Internet Properties window.
Go to the Advanced tab and scroll down the settings list to find TLS & SSL.
Mark the Use TLS 1.2 checkbox with a single click and leave the checkboxes for Use TLS 1.0 & Use TLS 1.1 unmarked.
Also mark the Use SSL 3.0 checkbox and unmark all the other SSL settings.
Save the settings using the Apply option at the bottom and close the window.
Restart your computer and try downloading payroll updates in your QuickBooks.
If the update fails to start due to the error, move to the next solution.
Recommended To Read: How To Fix QuickBooks Error UEXP
Solution 2- Sign in to your Windows as an Admin user while installing updates
QuickBooks can also face this trouble due to the unavailability of system resources or sufficient permissions required to run. You can resolve the issue using your Windows admin account to update the payroll. Use these steps-
Click Windows Start button and tap the Username icon.
Tap Sign out to approach the login screen and sign in using your admin account credentials.
Retry downloading the payroll update.
Conclusion
We have reached the end of our blog discussing why QuickBooks Error 557 blocks the payroll service updates in your software. Some easy methods to eradicate the problem are mentioned in the blog, which we expect you to use to update payroll service without problems.
Consult a QB expert at 1-855-856-0042 if you need any assistance with troubleshooting.
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