QuickBooks Cannot Communicate With The Company File: Effective Technical Guide
- John Mule
- Aug 30, 2023
- 2 min read

QuickBooks Desktop has many ultra-modern features that assist users in swiftly completing various tasks, and one of the major examples of such a feature is ‘Company File’. It is known that QB users always save their essential data in the company file & they access this file on a consistent basis for various projects.
However, access to the company file can get interrupted due to various error messages & one of the common error messages in this regard is ‘QuickBooks Cannot Communicate With The Company File’.
This blog is developed to grant you the best solutions through which this error message can be rectified.
If you are consistently troubled due to the ‘QuickBooks Cannot Communicate With the Company File’ error message, you can dial 1-855-856-0042 to connect with our QB Experts Team for help.
Common Causes Behind ‘QB Desktop Company File Communication Failed’ Error
The major reasons behind the ‘QB Desktop Company File Communication Failed’ error are detailed as follows:
The chief cause of this error is the unwanted interference from the ‘Windows Firewall’ on the system that severely disrupts access to the company file.
Another major cause is the lack of fresh QB Desktop updates on the user’s computer.
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Proper Solutions for ‘QuickBooks Company File Communication Unsuccessful’ Error
The easiest solutions for the ‘QuickBooks Company File Communication Unsuccessful’ error are given as follows:
Solution 1: Easily allocate necessary exceptions to ‘QuickBooks Desktop’ inside ‘Windows Firewall’ settings to resolve this issue
Firstly, just open the ‘Windows Firewall’ window & swiftly move to the ‘Advanced Settings’ on the same window to easily right-click the ‘Inbound Rules’ icon.
Now, you just need to hit the ‘New Rule’ option, after which you shall check the ‘Port’ checkbox, following which you must move forward to mark the ‘TCP’ checkbox.
Thereafter, hop to the ‘Specific Local Ports’ box on the QB Desktop window & precisely write the necessary port numbers linked with your QB Desktop application.
Next, effectively shift ahead to check the ‘Allow the Connection’ checkbox & immediately put a fresh name like ‘QBPORTSUTJ (year)’ to the new rule.
You can complete the process by tapping the ‘Finish’ button, after which all these steps need to be repeated for the ‘Outbound Rule’ option on the QB Desktop window.
Just afterward, swiftly utilize the QB Desktop window to get efficient access to the company file on the computer.
Solution 2: Efficiently acquire the fresh QB Desktop updates on the computer to tackle this issue
In this solution, simply obtain the QB Desktop window in order to properly tap the ‘Update QuickBooks Desktop’ tab given inside the ‘Help’ menu.
Now, suitably reach the ‘Update QuickBooks’ window & correctly click the ‘Get Updates’ button located within the ‘Update Now’ menu to commence the download process of new QB updates.
Thereafter, once you finish the download process, just re-launch the QB window & strike the ‘Yes’ option to install the latest updates.
Next, utilize the updated QB application to seamlessly open the desired QB Company file on the computer.
The solutions precisely elucidated above are enough to tackle ‘QuickBooks Cannot Communicate With The Company File’. For more help, dial 1-855-856-0042 to contact our QB Specialists Team.
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