Precise Strategy To Eliminate QuickBooks Error 15102
- John Mule
- Jul 28, 2023
- 2 min read
Updated: Jul 31, 2023

QuickBooks payroll service runs in sync with the payroll tax table for accurate tax calculation. For this, the payroll services need to be updated whenever Intuit releases a new version. But internal issues like QuickBooks Error 15102 can completely restrict update download/installation on your computer. If you also face trouble while downloading payroll updates, this blog will provide you with the reasons this happens and the methods you can use to tackle it.
Get troubleshooting advice from QB professionals available at 1-855-856-0042 to resolve the error quickly.
Reasons
Payroll update becomes impossible once your QBDT is struck by this error. The following circumstances trigger this error during payroll update download/installation on your system-
QuickBooks cannot access the update package in the system drive due to insufficient Windows account permissions.
QuickBooks gets blocked by the Windows firewall while accessing the internet to download the update.
You use an incompatible web browser on your Windows, which cannot perform QB functions.
Recommended To Read: How To Fix QuickBooks Error 15271
You won’t be able to download the recent updates for your payroll service until this error is resolved from your PC. The methods mentioned below will help you remove the Payroll error from your QuickBooks-
Solution 1- Arrange the Windows Firewall settings in favour of QuickBooks
QuickBooks instantly casts this error message on the screen when it fails to maintain a stable server connection. This can happen due to Windows Firewall restrictions which can stop PC applications from using the internet. QuickBooks can also get affected if the Windows Firewall settings are strictly set and fall prey to issues while downloading the updates. An easy way to tackle the issue is by allowing QBDT to bypass the restrictions by configuring the settings-
Go to the Control panel menu using the search panel or click the Gear icon in the Windows Start pop-up menu.
Search for ‘Windows Defender’ and open its window from the search results.
Click the Allow an app or feature through Windows Firewall option and search for QuickBooks in the programs list.
Mark the Public & Private checkbox beside QuickBooks and save the settings using the Apply option at the bottom.
Close the control panel window and open QuickBooks to download the payroll updates.
If the payroll update gets terminated after the error is displayed, check out the next solution.
Solution 2- Set up the correct web browser on your Windows
QuickBooks payroll updates will instantly crash when the software fails to connect to the internet due to an incompatible browser. You can easily fix the issue by adjusting the web browser settings on your Windows as shown in the steps below-
Open the control panel and go to the Apps option in the window.
Tap Default Apps in the left menu and move to the Web Browser option.
You must select Microsoft Edge or Internet Explorer as the default web browser of your Windows.
Save the settings and retry the QBDT payroll update.
Conclusion
We are at the finishing of this blog describing the reasons QuickBooks Error 15102 blocks payroll updates on your PC. You went through some methods in the blog, and we hope you’ll use them to update the payroll service without problems.
Speak to a QB support team at 1-855-856-0042 if you still face the error while downloading payroll updates.
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