top of page
  • Writer's pictureJohn Mule

The Error Initializing QBPOS Application Log Fixed With Simple Methods


Error Initializing QBPOS Application Log
Error Initializing QBPOS Application Log

Numerous retail store owners use QuickBooks Point of Sale to record their sales transactions in real time and set discount rates. The software can analyze customers' shopping patterns and help users set up the inventory accordingly. Users find themselves in trouble when an Error Initializing QBPOS Application Log message appears while launching the software. If your QB POS fails to open after delivering this message, keep reading the blog to find out why this happens and the methods to prevent the issues.

Engage our team of QB experts in troubleshooting by giving them a call at 1-855-856-0042 .

Reasons

You’ll encounter this error message when you launch the QuickBooks Point of Sale on your computer. The reasons you get stopped from running and using QB POS on your PC are mentioned below-

  • The QB POS shell folder contains damaged files, which cause issues when the software tries processing them during its launch.

  • Windows Firewall blocking the QB POS shell processes or a damaged User.config file can lead to a failure in POS launch.

  • QuickBooks POS doesn’t have the appropriate permissions to access its program file due to a non-admin Windows account.

Solutions

Your QuickBooks POS crashes during its launch, or its window won’t open after you receive this error message on your screen. You can easily get rid of this QB POS issue by applying the methods mentioned below-

Solution 1- Rename the user.config file inside the shell folder after stopping the QB POS shell processes

QuickBooks Point of Sale stores its program files in the shell folder on your computer. The user.config file inside the folder holds the launch configuration, and the software might fail to start if this file gets damaged. The Windows firewall can also forbid QB POS from opening by blocking the shell processes in the background. You must sign in with your Windows admin account and rename the user.config file to recreate it on your system. Until then, you’ll keep receiving this error message when launching QuickBooks POS on your computer. Here are the steps you need to follow-


  • Launch the task manager on your computer using the Ctrl+Shift+Esc keys.

  • Move under the Processes tab and single-click on the QBPOS Shell process in the list.

  • Tap the End Task option at the bottom to stop the process.

After the QB POS Shell processes stop running, reopen your system and apply the following steps to rename the damaged files in the shell folder-

  • Select the View option located at the top of the file explorer.

  • Mark the Hidden items checkbox and visit C:\Users\(CurrentUserName)\AppData\Local\Intuit\QuickBooksPOS.

  • Arrange the files according to their date of creation using the Date Modified filter.

  • Open the QBPOShell.exe folder and right-click the user.config file inside it.

  • Tap Rename and type ‘.old’ at the file name’s end.

  • Save the file as user.config.old on your PC and reboot the system.

  • Launch QuickBooks Point of Sale when the system opens.

Conclusion

We have reached the completion of this blog discussing why an Error Initializing QBPOS Application Log message appears when you launch QB POS on your computer. A QB-recommended procedure to tackle the issue is mentioned in the blog, and we expect that you apply it to launch QB POS on your PC without problems.

Speak to our QB support team at 1-855-856-0042 if the error persists after using the techniques.


bottom of page